Support

How can we help?

Contact Our Own Racket for help with apps developed by RACKET LTD, including Fridge Food account access, privacy requests, deletion requests, bug reports or customer support.

Frequently asked questions

How do I get support for Fridge Food?

Email support@ourownracket.com with your account email, device details and a clear description of the issue.

How do I report a bug?

Please include the device you are using, the iOS version, the app screen affected and screenshots or recordings if they help explain the issue.

How do I delete my account and data?

You can request deletion from inside Fridge Food where available, or email support. We will process data requests in line with UK GDPR.

Is Fridge Food available to download?

Fridge Food is currently in V1 development and testing. Public App Store availability will be announced when the app is ready.

Is Fridge Food food safety or medical advice?

No. Fridge Food provides reminders, estimates and general wellbeing support. Always check product labels, use-by dates, storage guidance and official food safety advice.